Case Studies - National Information Solutions Cooperative (NISC)

Case Studies

Integrating Outage Management, Bill Pay and Customer Care

When Easley Combined Utilities decided that it was time to optimize office and in-the-field efficiencies and improve customer service, they wanted to focus on two areas — communicating with customers during power outages and making power restoration more efficient. It […]

NISC iVUE Connect: Empowering Users Through Intuitive Software Design

As consumers demand more technology-driven tools and apps to access account information and communication channels, utilities are forced to find ways to meet these demands. Utility software providers like National Information Solutions Cooperative (NISC) must produce solutions that are agile […]