Case Studies - National Information Solutions Cooperative (NISC)

Case Studies

iVUE Connect | Financials - HR Module

Driving Development NISC’s development cycle for new solutions goes through many phases, but one critical step is the beta testing process. During this process, NISC’s Members have a chance to try new solutions and help us determine if they’re working […]

SmartHub Connect

The Need for Speed Broadband – it’s not just for web surfing anymore. Having access to high-speed internet is becoming essential for more than just sharing funny memes and videos. Small businesses use it for quick and easy payments, doctor […]

Broadband Expands Revenue, Customer Service for Public Power Utilities

Offering broadband services helps public power utilities achieve two goals at once. For one thing, they can incentivize economic development in their service area. They can also add a new source of revenue to help offset any decline in electricity […]

Pedernales Electric Cooperative

From the smallest of Members to the largest, NISC products and solutions have a proven track record of meeting our Members’ needs while providing an outstanding return on investment. The very largest of those Members is experiencing the benefits after […]

DirectLink

Two co-ops join forces to boost OSS/Billing integration and support. With its OSS/Billing provider of 15 years preparing to replace its existing platform in 2017, Canby, OR-based DirectLink decided to see what kind of improvements it might be able to […]

In With Mobile, Out With Binders

Hannibal, Missouri’s dedication to historical preservation offers visitors a sense of what the small city on the banks of the Mississippi River may have looked like when Mark Twain walked its streets more than one hundred years ago. While Hannibal’s […]

From Assessment to Action: Defending Against Cyber Attacks

It seems like every day brings news of a new cybersecurity threat, whether it is a sophisticated phishing attack or the latest malware developed by bad actors. No utility, large or small, is immune from cyber attack. While they recognize […]

Bundling Broadband with Electricity: A Kentucky Pioneer’s Story

Murray, Ky., is known as one of the most livable and friendliest cities in Kentucky. Its unemployment rate, cost of living and commute times are lower than the national average. It has plentiful recreation. And it boasts a college — […]

Utilities Partnering with NISC to Offer Telecommunications Services

To meet community demand and provide more competitive solutions to end-consumers, utilities are expanding their traditional utility-specific operations to include broadband, cable and phone services. End-consumers want a one-stop-shop to simplify the signing up, payment and ongoing management of their […]

Verendrye Electric Cooperative

For years, engineers at Verendrye Electric Cooperative, with offices in Minot and Velva, N.D., were using seasonal models to make predictions on energy usage and consumption. The models were simply estimations, and they often found themselves over or underestimating equipment […]

United Fiber

United Fiber’s Broadband Deployment United Fiber, a subsidiary of United Electric Cooperative located in Savannah, Mo., has been providing broadband services to their membership since 2011. United Electric serves 7,900 members and roughly 10,000 meters, covering about 2.5 meters per […]

Grid Modernization Journey in the Pacific Northwest Yields Multitude of Benefits

As utilities become more automated, will customers embrace change or stick to their old ways? That was one of the questions on the mind of Mason PUD 3 staff, when one year ago, the public power utility began installing grid […]