At this point, we can safely assume we all have heard of artificial intelligence (AI). After all, it isn’t anything new…but the quantum leap in progress of AI surely has led to some interesting board room discussions recently…And rightfully so. […]
Be Prepared and Keep Customers Aware of Load Events with NISC’s Load Event Survival Kit It was frigid. Demand on the region’s already-strained electric system had reached critical levels, and Tennessee Valley Authority (TVA) needed to take action. In December […]
John Weber, National Information Solutions Cooperative (NISC) Financials Product Line Manager The benefit open enrollment period is crucial for any human resources (HR) team. It’s a process that requires commitment, time and attention to detail. Thankfully, there are ways that […]
Every day, we strive to provide value in all that we do because we understand how important value is to you. Our focus is to solve, support and serve with and for our Members and our employees. Together, we develop […]
SmartHub Order Management (SHOM) puts the power of account management at your customers’ fingertips. SHOM just got more powerful and easier to use with the newly released streamlined version of the solution that includes scheduler integration. SHOM provides customers a […]
Our homes, including our appliances, are getting smarter. You can turn your lights on and off with a command, and your refrigerator can let you know when you’re running low on milk. What if they could give you more information, […]
With everything going on in the world, a sound cybersecurity strategy is more critical today than ever before. According to the Allianz Risk Barometer, the number one concern for companies globally in 2022 is cyber incidents, followed by business interruptions […]
If there’s one word you could use to sum up the past few years, it’s “change.” Everyone, everywhere has dealt with major changes, and has done so very quickly. The energy industry is no different. Many things have gone virtual—not […]
Do you offer rebates to customers who purchase items from you? Are you considering offering a program and want to gauge your customers’ interest in it? Do you host events, such as Annual Meetings, and want to collect RSVPs? Do […]
J.D. Power has again released results of its recent customer satisfaction study, and NISC is proud to congratulate 20 of our Members who topped the list in the Cooperatives segment. Surveys this year showed that customers desire to know how […]
It’s Tuesday night, about 9 p.m. Bedtime. It is a school night, and the kids have to be up early. However, the sounds of a gaming system or tablet can still be heard, and it’s going to be hard for them […]
The past couple years have brought many changes for us all. Many of you, our Members, took the focus off yourselves and your families to concentrate on the world around us to ensure we could continue with the essential services […]
